VibeJot Support

Frequently Asked Questions

How do I start journaling?

Simply tap the "+" button on the main screen to create a new entry. You can select your mood, write your thoughts, and save your entry. It's that simple!

Is my data private?

Yes! Your journal entries are stored locally on your device. Only anonymized data is sent to our AI service when generating insights, and we never share your personal information with third parties. For more details, please check our Privacy Policy.

How do I view my past entries?

All your past entries are available in the "Journal" tab. You can scroll through them chronologically or use the search feature to find specific entries.

How do I get insights about my mood patterns?

The "Insights" tab will automatically generate personalized analytics based on your journal entries. The more you journal, the more accurate and helpful these insights will become!

Is there a subscription fee?

VibeJot offers both free and premium features. The basic journaling functionality is completely free, while advanced insights and some special features require a subscription. You can find more details about pricing in the app's Settings section.

Contact Us

Couldn't find an answer to your question? We're here to help! Reach out to our support team using any of the methods below:

📧Email: support@vibejot.com
💬In-App: Tap on Settings >> Contact Support
📱Social Media: @vibejotapp

Our support team typically responds within 24 hours during business days.

Troubleshooting

App Crashing

If the app is crashing, try these steps:

Make sure your app is updated to the latest version
Restart your device
If problems persist, please contact our support team with details about your device model and OS version

Data Not Saving

If your entries aren't being saved correctly:

Check that you have sufficient storage space on your device
Ensure you're tapping the "Save" button after creating an entry
Try restarting the app

Subscription Issues

For problems with your subscription:

Verify your payment method is valid
Check your subscription status in your app store account
If you've been charged but don't have access to premium features, please contact our support team with your receipt